Privacy Policy

Dindaz cares about your privacy. This policy explains what personal information we collect when you use our website, how we use and protect it, and the choices and rights you have over your data.

1. Who We Are

This website is operated by Quikdin Limited, trading as “Dindaz” (“Dindaz”, “we”, “us”, “our”).

Registered address:
Quikdin Limited (DinDaz)
182–184 High Street North
East Ham
London
E6 2JA
United Kingdom

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
Email (legal): legal@dindaz.com

We act as the “data controller” of the personal data collected via this website under UK and EU data protection law.

2. Scope of This Policy

This Privacy Policy applies to personal information we collect when you:

  • Visit or browse our website

  • Place an order or use our checkout (WooCommerce)

  • Create an account or log in

  • Contact us by email or through our contact forms

  • Sign up for our newsletters or marketing updates

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

3. Personal Data We Collect

We collect personal data in three main ways: information you provide directly, information collected automatically, and information from third parties.

3.1 Information You Provide to Us

When you interact with our website, you may give us:

  • Contact details: name, email address, phone number

  • Billing details: billing address, name on card, contact details

  • Shipping details: shipping address, contact details

    At checkout, we collect billing information and shipping information.
    – If your shipping address is the same as your billing address, you can simply indicate this and you will not need to enter it twice.
    – If your shipping address is different, you will be asked to provide a separate shipping address.

  • Order details: products ordered, customization details, order notes

  • Account details: username, password, and any profile information you choose to add

  • Communication content: emails you send to us, messages via contact forms, and support requests

3.2 Payment Information

Payments are processed securely by third-party payment providers. When you pay:

  • Your card or payment details are entered on secure payment pages and transmitted directly to the payment provider.

  • We do not store full card numbers or security codes on our servers.

  • Payment providers may use additional steps such as 3D Secure / Strong Customer Authentication to verify and protect your transaction.

We may receive limited information from payment providers (e.g., last four digits of the card, transaction confirmation, and status) so we can identify your payment and manage your order or refund.

3.3 Information Collected Automatically

When you visit our website, we automatically collect certain technical and usage data, such as:

  • IP address and approximate location

  • Browser type and version, device type, operating system

  • Pages you visit, time and date of visits, time spent on pages

  • Referring URLs, clickstream data, and other diagnostic data

We use this information to operate, secure, and improve our website and to understand how visitors use it.

3.4 Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep your shopping cart and checkout functioning

  • Remember your preferences (such as language or currency)

  • Analyze website traffic and performance

  • Improve user experience and, where applicable, support marketing and remarketing

You can manage cookies through your browser settings. Some cookies are essential for the site and checkout to work; if you block these, certain features may not function properly.


4. How We Use Your Personal Data

We use your personal data for the following purposes:

  1. To process and fulfill your orders

    • Creating and managing orders

    • Producing made-to-order products

    • Arranging packing, shipping, and delivery

    • Sending order and shipping confirmations, and updates

  2. To manage your account

    • Creating and maintaining your customer account

    • Allowing you to log in, view order history, and update your details

  3. To provide customer support

    • Responding to your emails, messages, and support requests

    • Handling issues, complaints, or queries about your order

  4. To operate and improve our website and services

    • Monitoring site performance and preventing abuse

    • Analyzing how visitors use the site to improve design and functionality

  5. To send marketing communications (with your consent where required)

    • Sending news, special offers, and product updates if you subscribe

    • You can unsubscribe at any time via the link in our emails or by contacting us

  6. To comply with legal obligations and protect our business

    • Accounting and tax records

    • Fraud prevention, security checks, and enforcement of our Terms and Conditions

    • Responding to requests from authorities where legally required


5. Legal Bases for Processing (UK/EU Users)

Where UK/EU data protection law applies, we rely on the following legal bases:

  • Performance of a contract: to process your orders, deliver products, provide support, and manage your account.

  • Legitimate interests: to secure our website, prevent fraud, analyze and improve our services, and manage our business (in a way that does not override your rights).

  • Consent: for certain types of marketing, cookies, and similar tracking where consent is required.

  • Legal obligations: to comply with laws, tax and accounting rules, and regulatory requirements.


6. How We Share Your Personal Data

We do not sell your personal data. We only share it with trusted third parties where necessary:

  1. Service providers and processors

    • Website hosting and maintenance

    • WooCommerce and related plugins for e-commerce functionality

    • Payment processors to handle secure payments

    • Fulfilment and printing partners to produce your products

    • Shipping and logistics providers to deliver your orders

    • Email and communication providers to send order updates and newsletters

    • Analytics and anti-fraud tools

These providers only process your data on our instructions, for the specified purposes, and under strict confidentiality and security obligations.

  1. Legal and regulatory authorities
    We may disclose information if required to comply with the law, a court order, or requests from public authorities, or to protect our rights, property, or safety and that of our customers.

  2. Business transfers
    If Quikdin Limited (Dindaz) is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will ensure any new owner respects this Privacy Policy or a similar standard of protection, and we will notify you of any significant changes.

7. International Data Transfers

Because Dindaz sells and ships globally, your data may be transferred to and processed in countries outside of the United Kingdom and European Economic Area (EEA), for example where our service providers or fulfilment centers are located.

Where we transfer personal data to countries without an adequate level of protection, we implement appropriate safeguards, such as:

  • Standard Contractual Clauses approved by relevant authorities, or

  • Ensuring the recipient is subject to binding rules or recognized certifications.

By using our services, you understand that your information may be transferred internationally, but always with appropriate safeguards in place.

8. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected, including:

  • Order and transaction records: kept for the period required for tax, accounting, and legal obligations.

  • Account information: kept while your account remains active. You can request account deletion at any time.

  • Marketing data: kept until you unsubscribe or request deletion.

  • Technical logs: kept for a limited period for security, troubleshooting, and analytics.

When data is no longer needed, we will delete it securely or irreversibly anonymize it.

9. Data Security

We take data security seriously and use appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. These include:

  • Encrypted connections (HTTPS/TLS) when you browse and use checkout

  • Secure, PCI-compliant payment processing by third parties

  • Access controls so only authorized staff can access personal data when necessary

  • Regular updates and monitoring of our systems

However, no method of transmission over the internet or electronic storage is completely risk-free. While we work to protect your information, we cannot guarantee absolute security.

10. Your Rights

Depending on your location and the applicable law, you may have the following rights:

  • Right of access: to request a copy of the personal data we hold about you.

  • Right to rectification: to ask us to correct or update inaccurate or incomplete data.

  • Right to erasure: to request deletion of your personal data where there is no valid reason for us to keep it (subject to legal retention requirements).

  • Right to restrict processing: to ask us to limit how we use your data in certain circumstances.

  • Right to object: to object to our processing where we rely on legitimate interests, and to opt out of direct marketing at any time.

  • Right to data portability: to receive your personal data in a structured, commonly used, machine-readable format and, where feasible, have it transferred to another service.

  • Rights under US/California law (where applicable): such as the right to know what categories of personal information we collect, and the right to request deletion. We do not sell personal information.

To exercise any of these rights, please contact us at legal@dindaz.com. We may need to verify your identity before responding to your request. We aim to respond within the timescales required by law.

If you are not satisfied with how we handle your data, you also have the right to lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner’s Office (ICO). We would appreciate the chance to resolve your concerns directly, so please contact us first if possible.

11. Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal data from children under 13. If you are under 18, you should only use this site with the involvement of a parent or guardian.

If you believe we have collected information from a child under 13, please contact us at legal@dindaz.com, and we will investigate and delete such information where appropriate.

12. Third-Party Websites

Our website may contain links to other websites not operated by Dindaz. We are not responsible for the privacy practices or content of those third-party sites. If you follow a link to another website, their own privacy policy will apply. We recommend you review those policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. When we do, we will revise the “Last updated” date below and, where appropriate, notify you by email or by a notice on our website.

Your continued use of our website after any changes are posted will be taken as acceptance of the updated policy.

Last updated: 18 November 2025

14. Contact Details

For any questions, requests, or concerns about this Privacy Policy or your personal data, please contact:

Quikdin Limited (DinDaz)
182–184 High Street North
East Ham
London
E6 2JA
United Kingdom

Email (legal): legal@dindaz.com
Email (support): support@dindaz.com